1. General Return Policy

• Eligibility: Returns are accepted within 4 days from the date of delivery. To be eligible for a return, items must be in their original condition, unused, and with all original tags and packaging.
• Non-Returnable Items: Certain items are non-returnable, including but not limited to personalized or custom-made products, perishable goods, and digital downloads.

2. How to Initiate a Return

• Return Request: To initiate a return, customers must contact our customer service team at [support@khareedonline.com] or use the return portal on our website. Provide the order number and reason for the return.
• Return Authorization: Once the return request is approved, customers will receive a Return Authorization (RA) number and instructions for returning the item.

3. Return Shipping

• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect. In such cases, khareedonline.com will provide a prepaid return shipping label.
• Packaging: Return items must be securely packaged to prevent damage during transit. Use the original packaging if possible.

4. Refunds and Exchanges

• Refunds: Once the returned item is received and inspected, a refund will be issued to the original payment method. Please allow [7-10] business days for the refund to process.
• Exchanges: If you wish to exchange an item, please return the original item and place a new order for the desired product. Exchanges are subject to product availability.

5. Damaged or Defective Items

• Report Issues: If an item arrives damaged or defective, notify us within 4 days of receipt. Include photos of the damage or defect along with your order number.
• Resolution: We will offer a replacement, repair, or refund for damaged or defective items at no additional cost to the customer.

6. Incorrect or Missing Items

• Notification: If you receive an incorrect item or if an item is missing from your order, contact our customer service team within 4 days of receipt. We will correct the issue promptly.

7. Return Policy Changes

• Updates: khareedonline.com reserves the right to update or modify this return policy at any time. Customers will be notified of any significant changes.

8. Contact Us

• Customer Service: For any questions or concerns about our return policy, please contact our customer service team at [support@khareedonline.com] or [03170049560].